Shipping Policy:
1. Processing Time:
- All orders will be processed within 2-7 business days (excluding weekends and holidays) before shipment.
- Please note that processing time may vary during peak seasons or promotional periods.
2. Shipping Methods and Rates:
- We offer both domestic and international shipping options.
- Domestic Shipping : We provide standard shipping, which usually takes 3-5 business days for delivery.
- International Shipping: We offer standard international shipping, which typically takes 7-21 business days for delivery, depending on the destination.
- Shipping rates will be calculated at checkout based on the destination and the weight of the items.
3. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- For domestic orders, you can track your package on our website using the provided tracking number.
- For international orders, tracking may vary depending on the destination country's postal service. You can track your package using the tracking number provided in the confirmation email.
4. Customs and Duties:
- For international orders, please note that any customs or import duties may apply. These charges are the responsibility of the customer and are not included in the shipping fees.
- Customs policies vary by country, so we recommend checking with your local customs office for more information on any potential charges.
5. Order Modifications and Cancellations:
- Once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before finalizing the purchase.
6. Lost or Damaged Packages:
- We are not responsible for any lost, stolen, or damaged packages during transit. However, if you encounter any issues, please reach out to our customer support, and we will do our best to assist you.
7. Address Accuracy:
- Please ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for any delays or undelivered packages due to incorrect addresses.